retail strategy
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Retail
Shop
Retailers have shut up shop and moved online. These firms buck the trend, inviting customers to see, smell, hear – and try on – their wares.
Business
Let’s talk shops
Is it game over for stores, malls and high streets? Not according to these developers and place-makers who believe they have the formula that makes bricks-and-mortar retail work.
Business
Core strength
Apple's retail chief on swapping fashion for tech, rebuilding a demoralised global workforce and why leadership, not gadgets, defines her tenure at the world's most valuable brand.
