service industry
Latest
Business
Well served
What if hotels and restaurants were unable to employ the global workforce that has made them so successful? If you like your flat white with a smile, read on.
Business
Observation
Monocle’s Tyler Brûlé celebrates the charm of Japan – and our first travel guide on the country – looking at the little touches that make it such a joy to visit.
Business
Service included
The service industry is a fast-growing driver of the economy, yet lacks highly skilled staff. Is it time for a Master of Service Administration for those in hotels, airlines and banks?
