retail transformation
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Straight to the point
Japan's fashion retailer United Arrows faces its biggest challenge yet as new president Yoshinori Matsuzaki navigates pandemic losses while balancing digital growth with cherished bricks-and-mortar traditions.
Business
The leatherware company who joined Office, mail-order wine and a Taiwanese airline on the rise.
Let’s talk shop
The future of retail has never seemed so uncertain – so who is staging a successful fightback and what have they learnt along the way?
Novel approach
A Japanese book distributor is espousing an unusual business model that sells not just books, but the bookshop experience itself, to bibliophiles and casual shoppers alike.
Talking shop
From Tokyo's Isetan to Bogotá's design studios, the world's most forward-thinking retailers are proving that bricks-and-mortar shopping remains indispensable — for neighbourhoods, culture and commerce alike.
Young and in luxe
Jacques Tati saw it coming. The closure of America's last selvedge denim mill signals the final unravelling of a fashion manufacturing legacy that once dressed the entire world.
Core strength
Apple's retail chief on swapping fashion for tech, rebuilding a demoralised global workforce and why leadership, not gadgets, defines her tenure at the world's most valuable brand.
