retail innovation
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Let’s talk shop
The future of retail has never seemed so uncertain – so who is staging a successful fightback and what have they learnt along the way?
A 12-point plan for making department stores worth visiting again
Department stores have been around for 150 years but their standing has slipped of late. Yet, as the best of their kind still show us, it’s a versatile format that can deliver the goods.
Fine lines
Our review of the latest in all things luxe takes in Japan’s one-site-fits-all emporium, some Lebanese couture in London and a truly fashion-conscious accessory.
Duty calls
More people than ever are flying, which means more shoppers pondering a buy before boarding – but how can retailers rise up and meet soaring customer expecations?
Duty calls
More people than ever are flying, which means more shoppers pondering a buy before boarding – but how can retailers rise up and meet soaring customer expectations?
Business Briefing
A space-saving office, bricks-and-mortar shops for online brands and bringing craft beer to India.
Best in Class: Big ideas
Hidden inside an imposing townhouse, Graanmarkt 13 is a step ahead of routine retail.
Tidy profits
Decent design has always prioritised better materials, using less and making things that are worth keeping. We profile three firms selling sustainability, storage and a sense of order that’s made to order.
Counter proposals
Whether it’s an in-store workshop or just delightful service, it’s the experience that counts when it comes to shopping. Here are three great examples.
Novel approach
A Japanese book distributor is espousing an unusual business model that sells not just books, but the bookshop experience itself, to bibliophiles and casual shoppers alike.
