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personal service

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Christopher Lord on how bespoke service is helping America’s family-owned department stores to thrive.

  • Issue #164
  • 3 min read
Hand writing in notebook with fabric swatches and pen
Fashion

All the same

The times they are a changing but from personal service to the editor’s view, some things are just fine as they are.

  • Issue #138
  • 6 min read
All the same

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