Isetan
Latest
Business
Talking shop
From Tokyo's Isetan to Bogotá's design studios, the world's most forward-thinking retailers are proving that bricks-and-mortar shopping remains indispensable — for neighbourhoods, culture and commerce alike.
Retail
Observation
From regularly refreshed department stores to dedicated dog buggies, Japan revels in the retail details. Tyler Brûlé explains why nobody does it better and looks ahead to our next Quality of Life Conference.
Business
Expo 92: What’s in store?
Tokyo’s Isetan department store finds success by treating customers like royalty and turning shopping into an experience. Monocle hands over its credit card to a kimono-clad sales associate.
